How does D.T.S. support your operations?
D.T.S. Powered by DeliverUP offers a valuable asset for fuel delivery operations – a dependable and user-friendly system that organises essential delivery data. Our web portal and IMPROVE KPI dashboard solution gathers important information from vehicles, drivers, stocks, delivery equipment, Health and Safety guidelines, customers, and accounts, all in one accessible place. During busy peak periods, it is crucial to keep things running smoothly while maximising profits. That’s where our system comes in, providing key personnel with real-time data they need to perform at their best.
The IMPROVE KPI dashboard is a cutting-edge solution designed to empower businesses with live field-based data feeds, customisable data displays, and powerful analytical tools that ensure you have the information you need to make informed decisions and achieve operational excellence.
D.T.S. Powered by DeliverUP offers IMPROVE, a dynamic dashboard that empowers your team to really deliver.
Real-time delivery information
- Answering customer questions quickly and confidently without the need to try and reach the driver saves time and enhances customer service. With D.T.S. Powered by DeliverUP, you have an up-to-date view of the driver’s planned and actual route, enabling a more informed ETA to be given. We further reduce incoming calls from customers by sharing information about when the delivery is on its way, any delays encountered, and once the delivery has been completed. Delivery data is supported by GPS date, time, and location details captured when the meter was activated at their premises.
- Knowing what is happening, when, and receiving live data from the field regarding any non-deliveries or delivery variances enables a reduction in customer calls, improves response time, and allows for a more proactive approach to customer service.
Reduce paperwork
- The transport office typically deals with a lot of paperwork, such as vehicle checks, running sheets, time sheets, tacho reports, delivery tickets, and defect reports. Managing the paper trail and manually entering data can be time-consuming and error-prone. D.T.S. Powered by DeliverUP solves these paperwork problems and data entry errors by automating the digital exchange of data.
- D.T.S. Powered by DeliverUP allows for the real-time data management, enabling quick and efficient issue resolution and response.
Flexible scheduling
- The best-laid plans are often affected by challenges and customer requests throughout the day. D.T.S. Powered by DeliverUP provides a platform to update schedules at any time, maintain full visibility of the changes, and produce professional and compliant system documents for both the driver and customer. This ensures that you can minimise the impact of any changes and maximise the profit opportunity.
- With D.T.S. Powered by DeliverUP, you have all the relevant information readily available, so when a change is needed or an extra delivery is added at short notice, you don’t have to search for options, guess stock availability, route options, or driver availability. Having all this information at the touch of a button reduces response time and stress, improves customer service levels, and improves profitability.
Get paid quicker
- With D.T.S. Powered by DeliverUP solution, confirming deliveries in real time we provide the opportunity to update the back-office system as it happens. This allows the accounts team to send an invoice immediately, speeding up the payment process.
- Supporting images and GPS date and time data can reduce customer queries about deliveries, leading to fewer payment delays.
- Alternatively, the D.T.S. Powered by DeliverUP solution IMPROVE software provides a flexible payment option at the point of delivery, expanding control over payment processes.